Discover the Power of SupportX

Seamlessly integrate all your product and technical documentation into SupportX. Empower your customers and employees with instant, conversational access to critical knowledge. Eliminate time-consuming searches, reduce support demands, and accelerate decision-making.

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Unlock Knowledge Streamline Your Operations

SupportX transforms knowledge access.
01

AI Document Repository

An AI-driven centralized repository for all your company’s documentation, ensuring quick and easy access for both internal teams and external customers.
02

Conversational Help Desk

SupportX allows users to have natural conversations to find the exact information they need. Eliminate hours of searching and deciphering product and technical documentation.
03

Intelligent Human Escalation

Automated escalation of complex issues to the right team members, ensuring swift and accurate resolution of problems and questions. Minimize customer downtime and maximize productivity.
04

Automated Self-Learning

SupportX continuously learns from conversations, growing automated responses over time. This information can then be used to automatically improve and enhance existing documentation.
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Unleash the Full Potential of SupportX

SupportX transforms how businesses manage and access extensive documentation. With features like automatic document ingestion, visual intelligence, and a unified knowledge engine, SupportX delivers accurate, context-rich answers instantly. Seamless multi-lingual support and quick document access enhance both customer and team experiences, making information retrieval effortless and efficient.

Auto-Ingest Engine

Automatically scans websites and retrieves all documents and images, ensuring your knowledge base is always up-to-date with minimal manual effort.

Visual Intelligence

Visual Intelligence

Automatically displays relevant images from documents alongside text, providing users with a richer, more informative support experience.

Unified Knowledge Engine

Unified Knowledge Engine

Aggregates knowledge from multiple documentation sources to deliver complete, contextually accurate answers, eliminating the need for piecemeal information.

Instant Document Access

Instant Document Access

Allows users to quickly locate documents without relying on tedious keyword searches or navigating complex site structures.

Global Language Support

Global Language Support

Enables customers and employees to interact in their native languages, with seamless translations for both automated responses and expert escalations, enhancing accessibility and user satisfaction.

Choose the best plan for your needs

Transform Knowledge Access

SupportX can be optimized for your needs. Choose the plan that's right for you or allow us to design the perfect one with you.

Streamlined Efficiency
Pro
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Pro plan includes:

  • 5,000 Knowledge Conversations/Mo ($0.10 per extra)
  • 500 Uploaded Documents
  • 5,000 Uploaded Images
  • 5 Team Seats
  • Knowledge Base Ingestion
  • Intelligent Document Management
  • Smart Analytics Dashboard
  • AI Image Management
  • Expert Escalation Inbox
  • 3rd-Party Support Integration
  • Escalation Self-Learning
  • Visual Customization
  • Dedicated Account Team
  • Priority Support
Enhanced Capabilities
Advanced
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Advanced plan includes:

  • 15,000 Knowledge Conversations/Mo ($0.05 per extra)
  • 2,500 Uploaded Documents
  • 50,000 Uploaded Images
  • 20 Team Seats
  • Knowledge Base Ingestion
  • Intelligent Document Management
  • Smart Analytics Dashboard
  • AI Image Management
  • Expert Escalation Inbox
  • 3rd-Party Support Integration
  • Escalation Self-Learning
  • Visual Customization
  • Dedicated Account Team
  • Priority Support
Tailored Solutions
Enterprise
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Enterprise plan includes:

  • Customizable Knowledge Conversations/Mo 
  • Customizable Uploaded Documents
  • Customizable Uploaded images
  • Customizable Team Seats
  • Knowledge Base Ingestion
  • Intelligent Document Management
  • Smart Analytics Dashboard
  • AI Image Management
  • Expert Escalation Inbox
  • 3rd-Party Support Integration
  • Escalation Self-Learning
  • Visual Customization
  • Dedicated Account Team
  • Priority Support