Your Autonomous Technical Support Agent

Empower your customers with AI-driven support that expertly understands and troubleshoots issues for technology products and apps. Deliver world-class support at 4x the speed and 10% of the cost.

4x Faster
Instantly access and generate crucial knowledge
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AI-Powered Support for Faster, Smarter Solutions.

SupportX delivers technical support that’s faster, more accurate, and highly scalable. Whether troubleshooting complex issues or managing detailed product inquiries, our AI agent reduces downtime, enhances customer satisfaction, and cuts operational costs.

Conversational Speed

Resolve Issues 4x Faster with Conversational AI

Get instant, AI-driven answers through natural language queries.

Our conversational AI makes technical support effortless. Customers and teams simply ask questions in natural language, and SupportX instantly delivers precise answers from technical documentation, cutting issue resolution time by 4x and minimizing disruptions.

Visual Clarity

Seamless Access to Visual and Textual Information

Instantly retrieve visuals and alongside knowledge to solve complex problems.

SupportX doesn’t just provide text-based support—it's equipped to pull relevant visuals, diagrams, and schematics alongside technical information. This comprehensive approach ensures customers have the complete picture they need to solve complex issues quickly and accurately.


    Scalable Support

    Handle 10x More Requests with No Added Resources

    Scale your support operations effortlessly.

    Our autonomous support allows you to scale operations without increasing headcount. Whether handling routine inquiries or complex technical problems, SupportX delivers consistent, high-quality support, enabling your team to manage 10x more requests with the same resources.

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      See the Impact with SupportX

      Faster Issue Resolution
      x
      SupportX conversational AI accelerates support by resolving technical issues 4x faster than traditional methods, ensuring minimal downtime and quick answers for your customers.
      Reduction in Search Time
      %
      By providing instant access to both visual and textual information, We reduce the time spent searching through complex documentation by 95%, delivering the exact information needed right when it’s required.
      Cost Reduction
      %
      SupportX offers support at 10% of the cost of traditional methods, automating repetitive tasks and allowing your team to focus on more strategic issues, all while scaling effortlessly.

      Elevate Your Business with SupportX

      Optimize Support Across All Tiers

      SupportX automates repetitive Tier 1 tasks and assists with more complex Tier 2 and Tier 3 issues. By quickly retrieving technical documentation, troubleshooting errors, and offering detailed solutions, Lorin frees up your team to focus on strategic tasks while ensuring that even high-level problems are addressed efficiently. This results in smoother workflows and higher overall team productivity.

      Faster, More Reliable Customer Experiences

      By providing instant and accurate responses, SupportX ensures your customers receive consistent, reliable support. The quick resolution of their issues boosts customer satisfaction and strengthens loyalty to your brand.

      Leverage Insights to Refine Your Support Strategy

      With SupportX AI-driven analytics, track common support inquiries, identify bottlenecks, and gain actionable insights into customer needs. Lorin uses this data to continuously improve its responses over time.

      Minimize Employee Training with AI Support

      SupportX reduces the need for extensive training by serving as a knowledge repository that new employees can access with ease. This shortens onboarding times and allows new team members to start contributing more quickly.

      Future-Proof Your Support with SupportX

      Data Growth Ready

      Scale with Expanding Documentation Needs. SupportX easily handles growing volumes of technical documents and data. Whether adding thousands of files or expanding across departments, the platform scales seamlessly without compromising speed or performance.

      Continuous Improvement

      AI learns from every interaction, improving responses and evolving with your organization's needs.

      Multi-Language and Multi-Format Ready

      SupportX handles technical documents in multiple languages and formats, ensuring seamless access for global teams, whether it's text, images, or schematics, preparing your organization for expansion without disruptions.

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